Betting is an enjoyable form of entertainment — as long as it stays in control. x13 wants you to stay well and keep your family happy. That's why we're always here with responsible gaming tools and support.
We've built tools designed to help you stay in control
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, limits cannot be increased before the designated period ends — but can be lowered instantly.
Effective immediatelyDecide in advance how long you'll bet. x13's session timer will automatically remind you or log you out after your set time.
Smart remindersTake a break on your own terms — from 24 hours to permanent. You can exclude yourself from your account for any duration you choose. Reversing this decision is intentionally made difficult.
Protected BreakView a detailed report of all your betting activity. Deposits, winnings, losses — everything is displayed with full transparency.
Full TransparencySet a cooling-off period to prevent impulsive high-stakes bets. During this time, placing large bets will require additional confirmation.
Emotional ControlIf betting is becoming a problem, contact x13's Responsible Gaming team. Expert advice is provided with complete confidentiality.
Confidential AdviceAt x13, you're in full control of your own betting limits. Head to your account settings to update them at any time.
Decreasing your limit takes effect immediately. Increasing it, however, requires a 24–72 hour waiting period — a deliberate safeguard for your protection.
Use your monthly income and expenses to work out how much you can safely set aside for betting.
Online betting is growing rapidly in Bangladesh. From Cricket World Cups to football leagues, millions of people now enjoy betting online. But the fun only lasts when it's kept under control.
Responsible Gaming at x13 is more than just a page — it's a core principle of how we operate. We want you with us for the long run, enjoying betting in a healthy, stress-free way. That's why your mental and financial wellbeing always comes first.
Betting is entertainment — just like going to the cinema or dining out. Only wager what you can afford to lose without it affecting your life. Never chase losses with bigger bets.
Enjoying a bet and being addicted to betting are two very different things. Most people bet responsibly. But for a small number, it can become a problem.
The trouble with addiction is that it creeps up on you gradually — not all at once. So check in with yourself regularly: Am I in control? Is betting affecting other areas of my life? If the answer makes you uncomfortable, seek help right away — there's no shame in it.
Seeking help isn't a sign of weakness — it takes courage. x13 is always ready to support you. Reach out to us — complete confidentiality is guaranteed.
Family support is vital when dealing with a betting addiction. If you're worried about a loved one's betting behaviour, talk to them openly — with empathy, not anger or blame.
X13 also supports family members. If you believe someone close to you is struggling with betting, reach out to us — we'll work through it together.
Based on your answers, it looks like you're keeping your betting in check. Still, stay vigilant.
Even when you're at work, studying, or spending time with family, you can't stop thinking about betting.
You keep chasing losses, hoping one big win will get it all back.
Keeping your betting activity hidden from family or friends.
You want to stop but can't — you feel uneasy when you're not betting.
Debt has increased due to betting, or you're struggling to cover essential expenses.
We're here — even at 3 a.m.
If you notice any of these signs, contact x13 right away
Feeling unusually restless or irritable when you're not betting.
Hiding what you're doing on your phone or laptop from family.
Running out of money before month's end or taking on debt.
Extreme highs when winning, extreme lows or anger when losing.
You can't sleep at night, or you're staying up far too late to keep betting.
You're losing interest in work, studies, or family — and betting is all you can think about.
Temporarily or permanently exclude yourself from betting in just a few simple steps
Log in to your x13 account and go to the Settings menu.
Look for the "Responsible Gaming" option in your settings.
24 hours, 1 week, 1 month, 6 months, or permanent — the choice is yours.
Takes effect immediately upon confirmation. Changes cannot be made before the period ends.
If you'd rather not do it yourself, contact our support team. Email us at support@x13.best and we'll activate self-exclusion on your behalf — no questions asked.
Most frequently asked questions about responsible gaming
Betting at x13 means fun, excitement — and above all, safety. Join us and enjoy the experience responsibly.